Issue We are currently seeing problems with Citrix Workspace App version 2511, which was released on December 23. Affected users are presented with a frozen screen, rendering the system unusable and preventing any interaction. Recommended actions
Updated Mobile Searches – Coming Soon
Updated Searches in Directline. Coming Soon
The work order processing is designed to allow processing the WO from creation to completion. This screen has two modes, Planning and Completion. Planning mode allows you to create the work order and enter planning information such as Issue to, estimate hours, planned materials etc. Completion mode allows you to…
The Usergroup Sercurity window is how you define what parts of the system a usergroup has access to. All users are assigned to one usergroup, determining their access level. Navigation Note: The User security menu is enable on a user by user basis in the User Entry screen. Assigning Access…
Adaptive checklists enable users to create checklists with condition-dependent tasks. For example, if a task is marked as a failure, follow-up tasks could be displayed. Navigation Adding Adaptive Items This example will use an existing checklist and add adaptive tasks to it. Hit add task. – Choose from the list…
AI Checklist generation is a tool to efficiently create checklists using AI. Navigation Use AI to generate checklists from the Checklist definition Entry screen. In the top right corner of the window click the “AI Baseline Checklist” button to bring up the Checklist AI Generator. In the Asset/Equipmnt Information section…
Once Requisition has been approved it can be turned into a purchase order from the Requisition PO Entry screen. Generating a PO can be limited to only specific users designated as Purchasing agents in the Directline System Defaults screen. If that option is not chosen, then anyone can generate the…
One of the main advantages of the mobile system is the ability to process work orders efficiently and at site. This article with cover work order processing in 3 parts: Materials, Labor and Completion. Materials Charging materials to a work order can be done directly on or from the Inventory…
Hot Keys are used to make searches more versatile. On most search screens or report filters, they are applied using a radio button selection; however, they can also be used with QBF Searches by entering the symbols listed below at the start of your search criteria.