• How To – Generate a Purchase Order

    Once Requisition has been approved it can be turned into a purchase order from the Requisition PO Entry screen. Generating a PO can be limited to only specific users designated as Purchasing agents in the Directline System Defaults screen. If that option is not chosen, then anyone can generate the…

  • Mobile How To – Processing a WO

    One of the main advantages of the mobile system is the ability to process work orders efficiently and at site. This article with cover work order processing in 3 parts: Materials, Labor and Completion. Materials Charging materials to a work order can be done directly on or from the Inventory…

  • How To – Search Hot Keys

    Hot Keys are used to make searches more versatile. On most search screens or report filters, they are applied using a radio button selection; however, they can also be used with QBF Searches by entering the symbols listed below at the start of your search criteria.

  • How To – QBF Search

    The QBF (Query By Form) search can be used on most screens and allows you to find records outside the normal index search. QBF searches can be done from most screens by following these steps: All records that match the entered criteria will come up. Use the Previous(3) and Next(4)…

  • How To – Purchasing Heirarchy

    This article will look at the process of setting up a purchasing Heirarchy and the screen used to do this. Before beginning to setup the heirarchy be sure the system is set to use the Full Package Purchasing in Directline System Defaults as well as deciding whether to use the…

  • Pick Lists

    A pick list is a record sent to warehouse staff to fulfill the material needs of a maintenance task.  The parts are added to the pick list from a work order on Directline Mobile, and are immediately available to warehouse staff in Directline to pull parts from the shelf and…

  • How To – PO Options

    When setting up Directline’s purchasing system, there are several options available. This article will go through the Purchasing tab of the Directline System defaults screen.

  • Mobile How To – Creating Filtered Lists

    The mobile application can be customized by each user in a number of different ways, this article will look at the process to create custom filters and lists.

  • Mobile How To – Create a Work Order

    One common function in the Directline Mobile system is creating new work orders. Work orders can be created on the fly for urgent work and assigned to the user creating it or created without issuing to be planned later.

  • How To – Batch Work Order Closure

    The batch work order closure process is used to close multiple work orders at one time. Navigation The Batch work order closure can only be accessed from the Work Order Completion screen or the Work Order Processing screen in Completion Mode. From the Completion Screen, go to Tools in the…