Once a work order is closed, it can no longer be modified. If you need to change the work order, follow this process to reopen it.
Access the Reopen closed WO screen by going to:
- Module
- Maintenance
- Administrative
- Reopen Closed WO
Reopening A Work Order
In the Disposition of Work Orders section, select whether the work order has been transferred to the history file.
Note: Work orders are not moved to a history file automatically, so if a history transfer has not been done, all work orders will be in the master file.
Enter the WO number or numbers to reopen, OR use the magnifying glass button to use the WO search to find the needed work order.
At the bottom, hit the drop-down to choose what status the work order should be put in. If this is left blank the work order will be put in I status.
Hit OK.
A message will be displayed when the work order has been re-opened.