• Mobile How To – Creating Filtered Lists

    • November 20, 2024
    • admin

    The mobile application can be customized by each user in a number of different ways, this article will look at the process to create custom filters and lists.

  • Mobile How To – Create a Work Order

    • November 6, 2024
    • admin

    One common function in the Directline Mobile system is creating new work orders. Work orders can be created on the fly for urgent work and assigned to the user creating it or created without issuing to be planned later.

  • How To – Batch Work Order Closure

    • November 4, 2024
    • admin

    The batch work order closure process is used to close multiple work orders at one time. Navigation The Batch work order closure can only be accessed from the Work Order Completion screen or the Work Order Processing screen in Completion Mode. From the Completion Screen, go to Tools in the…

  • How To – Reopen Closed WO

    • October 9, 2024
    • admin

    Once a work order is closed, it can no longer be modified. If you need to change the work order, follow this process to reopen it. Reopening A Work Order In the Disposition of Work Orders section, select whether the work order has been transferred to the history file.  Note:…

  • How To – Saving Reports to Your PC

    • October 2, 2024
    • admin

    Since Directline is delivered with a Software as a Service model, it does not run directly on your local computer. This can provide a challenge when you want to save your reports to your computer. This document will walk you through the steps to save your report, then to copy…

  • How To – Steps to Setup

    • September 26, 2024
    • admin

    This document is meant to provide a general guide through the steps of setup, then usage of the Health and Safety Management Module. Setup Step 1 – Training Course Entry – begin by entering training courses, you do not need to create instances of the courses at this point. We…

  • How To – Adding Training History

    • September 25, 2024
    • admin

    Adding history for existing employee’s training records allows the system to determine due dates for training renewals. Add History to an employee by going to the Employee Entry screen and navigating to the Training History tab. Hit the Add Training button at the bottom of the screen. Date – Hit…

  • Job Class Entry

    • September 19, 2024
    • admin

    Job classes define the training requirements for an employee. a single employee may be a member of multiple job classes and all courses from those classes will show up as required for that employee. Navigation Creating a Classification Begin by entering a Job Class code. This field cannot contain any…

  • Training Course Entry

    • September 17, 2024
    • admin

    The first step to using the Health and Safety Training module is to set up training courses. The course can be setup in Detail, or very simply, this article will give details on both setups.

Next